Automotive Service Advisor/Writer

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About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.

Job Description

Ancira Partners Chevrolet GMC Cuero, TX has immediate openings for motivated and customer-focused Service Advisors to join our Service Team. In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment.

Prior Service Advisor experience is preferred; however, candidates with a background in service or hospitality who enjoy working with people and cars may also be considered.

Average Income in this Position: $60,000-80,000 Annually

Schedule: Monday through Friday 7:30am-6PM , rotating Saturdays as needed 8AM-2PM 

Benefits

  • Health, Dental & Vision Insurance
  • Disability Insurance, Life Insurance, and Mental Health Care
  • Paid Time Off
  • Paid Holidays
  • 401k with Employer Match 
  • Employee Discounts

Key Responsibilities

  • Greet customers and manage the service intake process
  • Build long-term customer relationships through exceptional communication and follow-up
  • Clearly explain recommended services using dealership technology and tools
  • Coordinate with technicians and service management to ensure timely and accurate repairs
  • Maintain accurate repair order documentation
  • Follow up with customers to ensure satisfaction and support future service needs
  • Deliver service experiences aligned with Ancira Auto Group standards

Qualifications

  • Prior Service Advisor experience preferred; hospitality or service-industry experience considered
  • Must be at least 21 years of age
  • Valid Texas driver’s license with acceptable driving record for insurability
  • Strong customer service and communication skills
  • Detail-oriented with a focus on quality and accuracy
  • Competitive, results-driven mindset
  • Team-oriented and collaborative
  • Professional appearance and positive attitude
  • Must be legally eligible to work in the United States
  • Ability to pass pre-employment and random drug testing

EOE



 

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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