Acquisition Specialist

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Job Description

Ancira Chrysler Jeep Dodge Ram is seeking a motivated and customer-focused Acquisition Specialist to join our team. This role is responsible for responding to online and in-person customer inquiries related to vehicle trade-ins and acquisition opportunities, with the goal of delivering exceptional service and driving successful acquisition outcomes.

The Acquisition Specialist is paid on a draw plus uncapped commission structure, with performance bonuses tied to accuracy, responsiveness, and results. This role partners closely with the Pre-Owned Sales Manager, Sales BDC Team, Service Department, and on-site Collision Center to identify and capitalize on acquisition opportunities.

Compensation

  • Draw + commission (uncapped)
  • Performance-based bonuses
  • Expected annual earnings of $60,000+, based on minimum performance standards

Benefits

  • Health, Dental & Vision Insurance
  • Disability Insurance, Life Insurance, and Mental Health Care
  • Paid Time Off
  • Paid Holidays
  • 401k with Employer Match 
  • Employee Discounts
  • Employee Assistance Program

Key Responsibilities

  • Provide exceptional customer service by actively listening to and addressing customer inquiries related to trade-ins, vehicle values, and acquisition opportunities
  • Respond accurately and promptly to online and in-person customer inquiries
  • Conduct thorough vehicle walk-arounds with customers
  • Prepare accurate vehicle acquisition offers with management guidance
  • Guide customers toward the best available outcomes based on their needs
  • Utilize company-provided technology to establish vehicle values and track interactions
  • Collaborate with Sales BDC, Pre-Owned Sales, Service, and Collision Center teams to maximize acquisition opportunities
  • Maintain organized workflows and adhere to team principles and safety protocols

Qualifications

  • Experience in Customer Service, Retail Sales, Service Advisor, Automotive Sales, Pre-Owned Sales, Recon, or Automotive Service preferred
  • Quality-minded, coachable, and results-driven mindset
  • Strong communication and interpersonal skills
  • Ability to build trust and long-term customer relationships
  • Organized, detail-oriented, and comfortable using technology
  • Valid driver’s license with ability to meet insurability requirements
  • Must be legally eligible to work in the United States
  • Ability to pass pre-employment and random drug testing
  • Bilingual English/Spanish a plus, but not required

EOE

About Us

Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.



 

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AI Usage Notice


This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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