Receptionist/Office Manager

Receptionist / Office Manager

Location: Hagan and Associates
Compensation: $21 - $24/hour + full benefits

About Us

We are an established Ameriprise Field office with multiple Ameriprise Private Wealth Advisory Practices dedicated to helping clients achieve their financial goals with integrity, care, and professionalism. As the first point of contact for our clients, you will play an essential role in ensuring a warm and professional client experience while also keeping our office running smoothly.

Position Overview

The Receptionist/Office Manager is a full-time, non-exempt position (40 hours per week). This role is responsible for providing a positive and professional first impression for our clients while managing the day-to-day operations of the office. It is ideal for someone who is detail-oriented, organized, and enjoys balancing client interaction with behind-the-scenes support.

Key Responsibilities

• Greet and welcome clients, ensuring a professional and friendly experience.
• Answer phones, manage emails, and provide administrative support to Client Service Assistants and advisors as needed.
• Handle incoming and outgoing mail, including scanning in checks and maintaining proper records.
• Manage office supplies, vendor relationships, and keep the front office tidy and organized.
• Perform light bookkeeping and record-keeping tasks.
• Assist with scheduling, filing, and other administrative projects to support the team.
• Proactively identify opportunities to improve office efficiency and client service.

Qualifications

• Prior office administration or receptionist experience preferred.
• Strong communication skills, both written and verbal.
• Professional demeanor and client-service orientation.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and ability to learn new software quickly.
• Highly organized with strong attention to detail.
• Ability to handle sensitive information with discretion.

Compensation & Benefits

• Starting Pay: $21 - $24 hourly based on experience
• Full-time, Non-exempt (40 hours per week)
• Paid Time Off (PTO) & Paid Holidays
• Health, Dental, and Vision Insurance
• 401(k) with employer contribution
• Short-Term & Long-Term Disability Insurance (STD/LTD)
• Professional, supportive work environment with opportunities to grow

How to Apply

Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the role.

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, or local law.