Front Desk Administrator – Dental Office
Chicago, IL
Full Time
Front Desk Administrator – Dental Office
Full-Time | Multiple Locations | Training Provided
We are a growing, multi-location dental practice seeking a Front Desk Administrator to join our team. This is a full-time, desk-based administrative role ideal for someone who is confident on the phone, comfortable working on a computer throughout the day, and motivated to grow in a professional healthcare environment.
All experience levels are welcome. We provide full training on dental terminology, software, and insurance. What matters most is strong administrative aptitude, communication skills, and a proactive, problem-solving mindset.
Why This Role Is a Great Opportunity
- Choose the office location closest to your home for an easier commute
- Full-time schedule options:
- 4 days per week, 9 hours per day or
- 5 days per week, 8 hours per day
- Stable, professional healthcare setting
- Clear systems, structure, and expectations
- Long-term growth opportunities within the organization
This Role Is Best Suited For Someone Who:
- Is comfortable sitting at a computer for most of the workday
- Can manage a high volume of phone calls and multitask efficiently
- Communicates clearly and confidently with patients
- Is comfortable reviewing treatment plans, insurance information, and payment responsibilities
- Is not afraid to collect copays and payments at time of service
- Is organized, reliable, and able to problem-solve independently
Key Responsibilities
- Answer and manage a high volume of inbound phone calls
- Schedule and coordinate patient appointments
- Present treatment plans and explain insurance benefits at a high level
- Collect copays and payments at the time of service
- Verify insurance eligibility and maintain accurate patient records
- Work closely with clinical and management teams to keep daily operations running smoothly
Training & Support
- Paid training on dental software, terminology, and insurance processes
- Ongoing support from leadership and experienced team members
- Clear workflows and expectations from day one
Benefits Include (waiting period applies)
- Paid Time Off + Paid Holidays
- Health Insurance
- 401(k) with Employer Match
- Employee Discounts on Dental Services
- Bonus Opportunities
- Supportive team environment with a clear path for growth
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If you are organized, computer-savvy, confident communicating with people, and looking for a stable career in healthcare, we encourage you to apply.
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