Dental Receptionist / Patient Services Representative

At American Dental our goal is to make each patient's dental experience comfortable and treat every patient as they are a member of our family! We are looking for a qualified full-time Front Desk receptionist to act as the first point of contact for patients in our Dental office. We currently are offering training new employees with no experience to join our team!

To excel in this role, you should be self-motivated, highly organized, a good communicator, and have the talent to inspire teams. It is important that the prospective candidate understands how to communicate with patients and multi-task answering calls. Comparable salary with room to grow! Our office offers competitive pay with bonus opportunities. This position is for full time employees.

• Growth opportunities
• On-the-job training
• All levels of experience are encouraged to apply.
• Wonderful co-staff with a modern office.
• Job Type: Full-time
•  

*ADMINISTRATIVE ASSISTANT / RECEPTIONIST Patient Services Representative - NO EXPERIENCE START NOW AND GROW WITH US! 

*TREATMENTPLAN COORDINATOR - 2+ YEARS EXPERIENCE

* ASSISTANT MANAGER - 2+ YEARS EXPERIENCE

* OFFICE MANAGER - 3+ YEARS EXPERIENCE

Roles and Responsibilities:

• Greet patients and guests upon arrival
• Answers phone calls and emails 
• Confirm and updates patient identification, demographic and insurance information
• Present treatment plan options
• Track case acceptance and coordinate follow ups
• Run reports and track other key performance indicators
• Other duties as assigned

Requirements:

•  H.S. Diploma or Equivalent
• Must be able to read and communicate over the telephone and in person. 
•  Strong computer skills

Benefits:

• Paid time off

• Paid holidays 

• Medical Insurance

• 401(k) savings plan

• Employee discount

• *Waiting period applied*

Qualifications:

• Must have basic typing/data entry/PC Windows experience.

• Must possess the ability to obtain basic information; guide people and provide basic direction.

• Must be able to demonstrate critical thinking skills and handle high-pressure situations.

• Strong communication and customer service skills.

• Maintain a positive demeanor!
• Professional and courteous!
• Attention to detail.

Website - https://www.atooth.com

American Dental Location(s) include:

Archer: 5342 S. Archer Ave. Chicago IL 60632

Palos Heights: 13303 S. Ridgeland Ave. Palos Heights, IL 60463

Lincoln Park: 1610 W. Fullerton Ave. Chicago, IL 60614

Downtown: 33 N. Dearborn St. Suite 2400 Chicago, IL 60602

Lincoln Square: 2409 W. Lawrence Chicago, IL 60625

Central/Belmont: 2955 N. Central Ave. Chicago, IL 60634

River West/ West Loop: 824 W. Grand Ave. Chicago, IL 60642

Kedzie: 8434 S. Kedzie Ave. Chicago, IL 60652