Centralized Associate, Bilingual

Ambo Properties is building a Centralized Services Team to support property operations across our portfolio. The Centralized Services Associate plays a hands-on role in executing administrative, system, and operational tasks that support on-site teams, ensuring consistency, accuracy, and timely completion of work across multiple properties. This is not a property-level role; it operates as part of a centralized, shared-services model.

Primary Responsibilities

• Execute assigned centralized administrative and system-related tasks in accordance with established SOPs and workflows.
• Maintain strong organization and accountability in a remote work environment.
• Adapt to shifting priorities and assist with additional administrative or operational tasks as needed.
• Perform centralized, property-support tasks across multiple properties, with scope expanding as the centralized services function develops.
• This is a resident-facing, property-level team–facing role that requires regular phone communication and timely follow-up in accordance with established response standards.
• This is a hybrid role and requires availability for in-person workdays, trainings, or operational support based on business needs.

Required Skills & Experience

• Minimum 2 years of experience in an administrative, operations, or systems support role within multifamily or a related field.
• 2–3 years of experience using RealPage software, specifically OneSite Leasing & Rents (New OneSite).
• Strong attention to detail, organization, and follow-through.
• Comfortable working independently while following established processes and deadlines.
• Willingness to learn new systems, workflows, and responsibilities as the team scales.
• Ability to communicate in English & Spanish

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, or equivalent work experience.
• Exposure to centralized or shared-services models.