Medical Assistant/ Scheduling-Staffing Coordinator - Non Medical Home Care (ClearCare)

Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country. We hire employees who are inherently courteous and polite, and treat all clients with the highest level of respect and professionalism.

The Scheduling / Staffing Coordinator is responsible for development and continual monitoring of the work schedules for Caregivers to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily.

Portrait of an ABC Scheduling Coordinator

1. Familiar with and comfortable working on computers.

2. Possess good phone skills.

3. ClearCare Staffing and Scheduling system knowledge is a plus.

4. Ability to coordinate and perform multiple tasks.

5. Understand basic accounting principles.

6. Excellent written/grammatical skills.

7. Good communication skills.

8. Self-starter.

9. Work well with others.

10. Coordinate employee paperwork.

11. Audit inflow of paperwork for staffing purposes.

12. Able to see appropriate staffing matches ie. personalities/ needs of the clients/ caregivers.

Primary Responsibilities

1. Answering phones as needed.

2. Staffing all in-home care cases.

3. Assisting in interview and orientation process of caregivers.

4. Understanding the staffing software. 

5. Monitoring daily schedules.

6. Documentation of activities

7. Entering new employees into system.

8. Working full or partial shifts as needed until staffed with appropriate caregiver. 

Knowledge and Skills Requirements

• Excellent computer skills

• Exceptional interpersonal skills.

• Candidates must be authorized to work in the United States.