About the Company

Always Best Care Senior Services in Cypress, TX is dedicated to providing exceptional care and assistance to seniors in need. With a focus on personalized care plans and quality service, we strive to make a positive impact in the lives of our clients and their families.

The Care Coordinator plays a pivotal role in the success of our business.  This position is responsible for ensuring our clients receive the highest quality care.  The care coordinator is responsible for training and supervising all caregivers employed by the agency.   They will have a strong presence in the community and actively promote the Always Best Care brand.  The Care Coordinator may assist our Business Development Liaison when marketing to local healthcare providers, hospitals, Skilled Nursing Facilities, doctors’ offices, and Medical Clinics.   The ideal candidate will be professional, well-spoken and at ease when describing in-home care services. The Care Coordinator is the primary liaison between the agency, clients, and caregivers.

Responsibilities

• Develop personalized care plans for clients
• Act as a liaison between the agency, clients, and caregivers
• Supervise caregivers through monitoring visits
• Train caregivers on agency standards
• Host new caregiver orientation
• Designated "Start of Care" caregiver
• Designated "On-Call" caregiver

Core Qualities of a successful Care Coordinator

• Communicates effectively and proactively
• Demonstrates effective organizational skills
• Accepts direction and guidance
• Goal and career orientated
• Professional dress and demeanor
• Demonstrates leadership qualities
• Inherently courteous and polite 
• Able to treat clients with the highest level of respect and professionalism
• Takes on additional responsibilities and assignments willingly
• Takes pride in Always Best Care and the services and programs Always Best Care represents
• Shows respect to Always Best Care  employees and clients

Knowledge and Skills Requirement

• Prior experience in care coordination or related field
• Excellent communication and organizational skills
• Compassionate and patient demeanor
• Ability to work well under pressure
• Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.
• Present well to clients and peers.
• Demonstrate working knowledge of health care in home and institutional setting.
• Excellent telephone communication skills, basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem solving skills.
• Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment.
• A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire.
• Requires a valid driver’s license, reliable transportation and insurance.
• Group Presentation Skills.

Benefits

• Compensation: $17.00 per hour, paid weekly
• Company paid PTO
• Job Location: Cypress, TX
• Opportunity for growth within the company
• Positive and supportive work environment