Scheduling Coordinator

Job Description – Staffing Coordinator

Qualification –

Must be 18 years of age or older

1 year of scheduling experience

Reporting Relationships –

The staffing Coordinator reports directly to Director of Operations

Specific Position Requirements –

· Answering phones and administrative duties as needed.

· Staffing all in-home care cases.

· Maintaining daily client schedules and staffing needs.

· Maintain caregiver attendance policy compliance.

· Maintain caregiver time off requests and schedule change requests.

· Communicating to clients and caregivers.

· Assisting in hiring and maintaining caregivers, including training and orientation.

· Maintaining caregiver charts.

· Understanding the staffing software.

· Maintain good working relationships with clients, family members and caregivers, focusing on retention (retaining both clients and caregivers).

General Position Requirements –

· Familiar with and comfortable working on computers, especially Microsoft.

· Must possess good phone skills.

· Ability to manage, coordinate and perform multiple tasks.

· Understand basis of home health care system.

· Excellent written/grammatical skills.

· Excellent organization and communication skills.

· Must be a Self-starter.

· Must work well with others.

· Display leadership.

· Perform well in a high level, fast-paced environment.

General Accountabilities –

· Accountable for meeting current company standard, as defined by the employee handbook.

· Accountable for demonstrating current knowledge of company policies and procedures.

· Accountable for maintaining good communication and interpersonal relations with employer’s clients and families.

· Accountable e for maintaining a good record of attendance and punctuality

· Accountable for following company safety policies.

· Supports the company’s mission, vision, values and goals.

Schedule –

· 8:30 to 5:00, Monday-Friday – Must be physically in the office during business hours, 30 minute unpaid lunch break.

· On-Call on weekends, as needed per weekend rotation schedule, Friday 5:00-Monday 8:30am.