Recruiting & Onboarding Coordinator

Help us find great caregivers and get them ready to make a difference

Always Best Care provides non-medical in-home care that helps seniors remain safe, comfortable and independent in their own homes.

We are a locally owned, family-run business serving Henderson and Boulder City. We are growing quickly and are looking for an organized, energetic and highly dependable Recruiting & Onboarding Coordinator to take ownership of our day-to-day caregiver recruitment and onboarding process.

You will keep applicants moving from their first application through screening, hiring, orientation and becoming ready to work.

This is a busy, office-based role with lots of moving pieces. It is ideal for someone who enjoys working with people but also loves organization, follow-up and getting things completed properly.

What you’ll do

• Manage incoming caregiver applications
• Review applications and conduct initial candidate screening
• Speak with applicants and identify promising caregiver candidates
• Schedule interviews, on-boarding appointments and orientations
• Keep good candidates engaged and moving through the hiring process
• Issue routine employment offers following established guidelines
• Set up new hires in our systems
• Coordinate background checks and driving documentation
• Collect I-9 documentation, licenses/certifications, and other required records
• Maintain complete and accurate caregiver personnel files
• Monitor expiring credentials and obtain updated documentation
• Coordinate orientation and required training
• Ensure new caregivers have completed all requirements before being cleared to work
• Answer routine caregiver questions about on-boarding, documentation and company processes
• Prepare payroll and timekeeping exceptions for the Office Manager to review
• Maintain weekly recruitment and on-boarding numbers
• Help with phones and general office support as needed

You may be a great fit if you:

• Are exceptionally organized and enjoy keeping track of lots of moving pieces
• Communicate warmly and professionally by phone, text and email
• Understand that good applicants need quick follow-up
• Are persistent about getting missing documents and tasks completed
• Notice when something is missing or does not look right
• Can follow established processes without needing constant reminders
• Work accurately even when things get busy
• Take pride in keeping complete, organized records
• Can handle routine questions independently and know when to escalate something
• Enjoy being part of a small team where everyone helps when needed

Experience and requirements

• Previous experience in recruitment, on-boarding, HR, staffing, healthcare administration or a busy office environment is preferred
• Experience recruiting or on-boarding caregivers, CNAs, home health aides or other high-volume hourly employees would be especially valuable
• Strong telephone and interpersonal communication skills
• Excellent organization and attention to detail
• Comfortable using applicant tracking, payroll/HR and everyday computer systems
• Experience with home-care software is helpful, but not required
• Able to handle confidential employee information appropriately
• Reliable, dependable and able to follow through without constant supervision
• Able to complete all required employment screening and training

What success looks like

Strong applicants receive a quick, professional response and don’t get lost in the hiring process. New hires move efficiently from application to interview, offer, screening, documentation, orientation and training.

Personnel files are complete, credentials stay current and our scheduling team knows when each new caregiver is genuinely ready to begin working.

Most importantly, our growing business has a dependable pipeline of great caregivers ready to support our clients.

Why join Always Best Care?

You will join a close-knit local team where your work will be noticed and valued. You will have real ownership of an important part of our operation, help good people begin new jobs and play a direct role in building the caregiver team our clients depend on.

If you are responsive, organized, persistent and proud of getting things done properly, we would love to hear from you.

Always Best Care Senior Services is an equal opportunity employer.