Collision Center Estimator
West Palm Beach, FL
Full Time
Al Packer Ford Lincoln in West Palm Beach, Florida is seeking a skilled Collision Center/Body Shop Estimator. As an Estimator, you play a pivotal role in our Collision Center by accurately assessing vehicle damage, preparing repair estimates, and providing exceptional customer service through the repair process.
Key Responsibilities:
- Conduct thorough inspections of damaged vehicles to determine the extent of necessary repairs.
- Prepare detailed and accurate repair estimates using industry-standard software and guidelines.
- Communicate effectively with customers, insurance adjusters, and internal staff regarding repair timelines and cost estimates.
- Collaborate closely with technicians and parts department to ensure timely and efficient repair processes.
- Maintain high standards of quality control and customer satisfaction throughout the repair cycle.
- Adhere to company policies and procedures regarding vehicle repair and customer service.
Qualifications:
- Proven experience as a Body Shop Estimator or in a similar role within the automotive industry.
- Proficiency with estimating software (e.g., CCC One, Mitchell) and understanding of industry repair standards.
- Strong communication and interpersonal skills with the ability to build rapport and trust with customers and insurance company representatives.
- Detail-oriented mindset with excellent organizational skills.
- Ability to work effectively in a fast-paced environment and handle multiple priorities.
Benefits:
- Competitive compensation package commensurate with experience.
- Comprehensive benefits package including health, dental, vision insurance, retirement planning, and more.
- Opportunities for professional development and advancement within a reputable automotive dealership.
About Al Packer Ford Lincoln:
At Al Packer, we’ve built our reputation on trust, integrity, and a commitment to putting people first—both our customers and our employees. As a family-owned and operated dealership with deep roots in the community, we take pride in delivering a top-tier car buying experience backed by outstanding customer service and a team that genuinely cares. When you join the Al Packer team, you’re not just starting a job—you’re joining a workplace where hard work is recognized, success is celebrated, and growth opportunities are real. Come be part of a company that values your drive as much as you value the vehicles you represent!
Equal Opportunity Employer: We are committed to creating a diverse and inclusive workplace. We celebrate diversity and do not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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