Billing Manager

Bend, OR

Description of the Role:

Almost Family is seeking a highly skilled and experienced Billing Manager to lead our financial operations and ensure the seamless management of all billing and invoicing processes. This key leadership role requires a strategic thinker with a meticulous eye for detail, exceptional organizational skills, and a proven ability to lead a team.

The ideal candidate will be responsible for overseeing the entire billing lifecycle, optimizing procedures, and maintaining the highest standards of accuracy and compliance. This is a critical position that will directly impact on our financial health and our ability to provide reliable, compassionate care to clients in Oregon and Colorado.

Responsibilities:

• Lead and manage the end-to-end billing and invoicing process for all services.
• Oversee and reconcile billing statements to ensure accuracy and resolve complex discrepancies.
• Serve as the primary point of contact for billing inquiries from clients, management, and third-party payers.
• Ensure all billing practices are compliant with relevant regulations, including those for Medicaid, Veterans Administration, and other payers.
• Collaborate with the financial team on reporting, audits, and financial analysis.
• Train, mentor, and coordinate with all staff assisting with billing functions to foster a cohesive and efficient team.
• Develop and implement strategies to optimize billing procedures and improve collections.
• Maintain comprehensive and accurate billing records and documentation.

Requirements:

• Bachelor’s degree in accounting, finance, or a related field, or equivalent professional experience.
• Minimum of 3-5 years of experience in billing or accounting, with at least 1-2 years in a managerial or leadership capacity.
• Demonstrated expertise in the in-home care industry and a strong understanding of billing regulations.
• Proficiency with billing software, with specific knowledge of MMIS, eXPRS, and WellSky highly preferred.
• Highly proficient in MS Office or Google applications.
• Exceptional attention to detail, with strong leadership, organizational, and time management skills.
• Proven ability to work independently, lead a team, and collaborate effectively across departments.
• Excellent written and verbal communication skills.
• This position is an on-site role in Bend, OR.

Benefits:

• Highly competitive compensation of $27 - $30 per hour.
• Health, dental, and vision insurance with an employer supplement.
• Paid time off.
• Company-provided training and professional development opportunities.

About the Company:

At Almost Family, we are a trusted provider of reliable and affordable in-home care services across Oregon and Colorado. Our dedicated staff is committed to providing personalized attention and making a meaningful difference in the lives of our clients. Join our team of dedicated professionals and help us continue to provide exceptional care.