Client Coordinator

Now Hiring: Client Coordinator (In-Home Care)
Almost Family – Fort Collins, CO
💲 $21–$24/hour + on-call bonus opportunities

At Almost Family, we believe care should feel personal, consistent, and compassionate—for both our clients and our team. We are looking for a Client Coordinator who thrives in a fast-paced environment and is passionate about supporting seniors, caregivers, and high-quality care in our community.

What You’ll Do:

• Manage and coordinate caregiver schedules to ensure reliable, consistent care
• Serve as a key point of contact for clients and families, providing support and solutions
• Maintain and update individualized care plans with accuracy and attention to detail
• Support and communicate with caregivers in the field and in the office
• Utilize CRM systems (WellSky or similar) for scheduling, documentation, and tracking
• Assist the Director in maintaining optimal standards of care and compliance
• Answer phones, assist customers, and handle day-to-day office coordination
• Participate in on-call rotation (including weekends/after-hours) to support urgent needs
• Step in to problem-solve quickly and calmly in dynamic situations
• Assist with light marketing and community engagement efforts

What We’re Looking For:

• Bilingual (preferred)
• Experience with scheduling systems and CRM platforms
• Tech-savvy and quick to learn new systems
• Friendly, positive, and professional communication style
• Calm under pressure with strong problem-solving skills
• A genuine heart for seniors and those who care for them
• Career-driven, reliable, and solution-oriented
• Team player who can also take initiative independently

Why Almost Family?

• A supportive, team-centered culture rooted in compassion and trust
• Meaningful work that directly impacts seniors and families
• Opportunity for growth in a rapidly expanding organization
• Leadership that values communication, consistency, and quality care
• Competitive pay + additional compensation for on-call responsibilities

If you’re someone who can juggle details, support people, and keep things running smoothly while leading with heart—we want to meet you.

Apply today or message us to learn more!