Service Advisor

All American Ford of Old Bridge
3698 US-9, Old Bridge, NJ
Full Time

All American Ford is looking for a Service Advisor to join our family owned and operated high volume dealership. We are looking for a highly motivated, career driven individual to join our team. This position requires a high-level of customer and employee interaction, so the ideal candidate must possess the ability to provide a strong level of customer service.

This position has the compensation of $800/week plus commission. Applicants with service advisor experience can expect to make over $150,000 within their first year. Applicants with no service advisor experience will be thoroughly trained & certified and can expect to make over $100,000 within their first year.

Responsibilities:

Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention
Accurately record issues and data into Dealer Management System
Must be extremely detail oriented
Conduct transactions with system; walk customer through correction and provide summary
Communicate estimated completion time, regular updates, and follow through on each customer vehicle
Follow-up with customer on services provided; ensure they are satisfied with the work performed
Coordinate work flow daily with the technicians and parts departments
Sell coordinated work to specific customers and fleet customers

Benefits:

Medical & dental benefits
Paid holidays
Paid vacation
Sick time
401(k)
Employee pricing & discount benefits
No Sundays
A professional & respectful work environment

Requirements:

Must have valid license
Must have a clean Motor Vehicle Record
Ability to pass background check required

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AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

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All American Ford of Old Bridge