Service Advisor

Join Our Team at Airstream Inland Empire!

Are you passionate about providing top-notch customer service? Do you have a knack for keeping things organized in a fast-paced environment? If so, Airstream Inland Empire, a premier RV dealership in beautiful Temecula, California, wants YOU to join our team as a Service Advisor!

Position Overview:

As a full-time Service Advisor, you’ll play a crucial role in our operations, ensuring that our service department runs smoothly while delivering outstanding customer support. With a competitive salary ranging from $4,000 to $8,000 per month, this is a fantastic opportunity to advance your career in the RV industry!

Compensation & Benefits:

• Competitive monthly salary between $4,000 and $8,000
• Full-time position with a stable schedule
• Comprehensive health, dental, and vision insurance
• 401(k) plan with company matching
• Generous paid time off and holiday pay
• Employee discounts on RVs and accessories
• Ongoing training and professional development
• A welcoming and supportive work environment

Key Responsibilities:

• Provide exceptional customer service by greeting clients and assisting with their service needs in a friendly manner.
• Schedule service appointments and manage the service department calendar for timely repairs.
• Communicate with customers regarding their RV service needs, providing accurate repair estimates.
• Collaborate with technicians to ensure all necessary parts and equipment are available.
• Keep customers informed about the status of their repairs and any changes in completion times.
• Address and resolve customer concerns promptly and professionally.
• Maintain accurate and up-to-date service records and documentation.
• Ensure the service department is clean, organized, and welcoming.
• Partner with the Parts department for prompt delivery of components needed for repairs.
• Stay informed on the latest RV products and services to enhance customer service.

What We’re Looking For:

• At least 3 years of experience in customer service, preferably within an RV dealership.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to thrive in a fast-paced environment and juggle multiple tasks.
• Proficiency in computer systems used in the service department.
• Knowledge of RVs and their systems is a plus.

EEOC Statement:

Airstream Inland Empire is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and are dedicated to promoting a culture of respect, caring, and diversity.

If you’re excited to join a dynamic team and make a difference in the RV community, apply today!