Business Development Coordinator

Airport Marina Honda
Los Angeles, CA
Full Time
$16.04 an hour

Here at Airport Marina Honda we are strong advocates of career growth and our employees can attest to that! Several employees grew their career from entry-level roles including our Finance Manager who started as Internet Sales. Looking for career growth? Come join our team, a great place to work!

What We Offer

Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Discounts on products and service

Job Summary: The BDC Customer Care Specialist will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.

BDC Customer Care Specialist Compensation and Benefits:

Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
Compensation: Wages include base hourly compensation of $16.04. The position also pays a bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) WITHOUT ANY FIXED UPPER LIMIT.

BDC Customer Care Specialist Responsibilities:

Promote and seek out opportunities to deliver a top-notch customer experience
Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations
Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
Complete phone calls as assigned by the BDC Manager
Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Conduct sales department service tours
Stay informed about new products, features, accessories, etc., and their benefits to customers
Attend product and sales training as requested by BDC
Attend sales meetings

BDC Customer Care Specialist Requirements:

High school diploma or general education degree (GED)
Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy
Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public
Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form
Clean driving record & valid driver’s license

Airport Maria Honda is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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Airport Marina Honda