Regional Director of Operations

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Regional Director of Operations

Location: Must live in Sacramento or Bay area

Employment Type: Full-Time, Exempt

About the Role

Agemark Senior Living is seeking an experienced Regional Director of Operations to lead a portfolio of senior living communities across our region. This is a high-impact leadership role responsible for driving results in fiscal management, staffing, compliance, and overall property success. You'll partner closely with the Regional VP of Operations and property Executive Directors to build a success-oriented, accountable culture that puts residents, staff, and communities first.

If you're a strategic, hands-on leader who thrives on coaching teams, solving problems, and traveling to where the work happens, we'd love to talk with you.

What You'll Do

  • Provide guidance, support, and direction to properties across your assigned region, mirroring Agemark's mission, vision, and core values
  • Drive each property to achieve and surpass sales, profitability, NOI, and business goals
  • Measure the effectiveness of operational processes and identify areas for improvement
  • Deliver timely, accurate reports on the operating condition of your region
  • Collaborate with the VP of Operations and leadership team to develop and implement operational infrastructure, systems, and processes
  • Motivate, mentor, and coach Executive Directors and property leadership teams
  • Foster a success-oriented, accountable environment across the region
  • Represent the company with clients, investors, and business partners
  • Drive results in staff satisfaction, customer satisfaction, financial wellbeing, occupancy, and compliance
  • Help properties understand and manage their financials
  • Assist with the opening or acquisition of new properties
  • Step in to help manage properties without a leadership position, including extended travel when needed
  • Recruit and train new Directors, leadership team members, and management staff
  • Communicate effectively across all levels of the organization
  • Travel to properties at least monthly (up to 75% travel required)

What You Bring

  • Senior Living experience is REQUIRED.
  • At least 2 years of multi-site management is requried.
  • Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field preferred
  • Administrator license required or able to required to obtain within 3 months
  • Minimum 5 years in a management-level role within the senior housing industry
  • Minimum 5 years managing staff
  • Extensive knowledge of regulatory requirements, including state-specific regulations, OSHA, and fire codes
  • Strong leadership, strategic thinking, and financial management skills
  • Excellent verbal and written communication skills
  • Strong interpersonal and problem-solving skills with the ability to maintain strict confidentiality
  • Ability to work independently and collaboratively across all levels of the organization
  • Flexibility to work evenings/weekends as needed and thrive in a fast-paced, ambiguous environment
  • Willingness to travel extensively, including occasional support for other regions

What We Offer

  • A collaborative, mission-driven culture built on our mission, vision & values
  • A place to bring your ideas and previous experiences to help us always grow and be better
  • Flexibility in your schedule to allow you work-life balance
  • Competitive salary and performance-based bonus opportunities
  • Comprehensive medical, dental, and vision insurance as well as free EAP,  and wellness stipend
  • 401(k) with company match
  • Flexible Paid time off and paid holidays
  • Leadership development, mentoring, and growth opportunities within a growing organization
  • Professional development through conferences, webinars and other forms of education
  • Annual Executive Summit and other company events
  • A supportive team of co-workers, mentors and senior leaders invested in your success
  • Most importantly - the opportunity to make a meaningful impact on the lives of residents, families, and staff across your region by enhancing the people experience.

 

Our EPIC ACTS Values

Excellence  |  Personal Investment  |  Integrity  |  Compassion  |  Accountability |  Celebration |  Team Spirit

 

Ready to lead with purpose? Apply today to join a team dedicated to making a meaningful difference in the lives of residents and staff across our communities.

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Equal Employment Opportunity Information (Voluntary Disclosures)

Agemark Management is proud to be an Equal Employment Opportunity and Affirmative Action employer. All employment decisions at Agemark Management are based on business needs, job requirements and individual qualifications, without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, past or present military service, or any other characteristic protected by law. The purpose of this Self-Identification Form is to comply with federal government record-keeping and reporting requirements, and to ensure equal employment opportunity at Agemark Management. The data you provide on this form will be kept confidential and used solely for analytical and reporting requirement purposes. When reported, data will not identify any specific individuals. Moreover, this information will be kept separate from your application.

Answering these questions is optional and voluntary and your refusal to provide it will not subject you to any adverse treatment.

Veteran status

Agemark Management is subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1975, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Agemark Management to take affirmative action to employ and advance in employment veterans in the following classifications.

A “disabled veteran” is one of the following: A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs or a person who was discharged or released from active duty because of a service-connected disability.

A “recently-separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval or air service.

An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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