Experienced Sales BDC Representatives

Experienced Sales BDC Representative
Naperville, IL

Description of the Role:

The Experienced Sales BDC Representative at Advantage Auto Group in Naperville, IL plays a vital role in driving showroom traffic and sales through effective communication with prospective buyers. This position is best suited for someone with a strong background in BDC, call center operations, or automotive sales support who can manage a high volume of inquiries and provide exceptional customer service.

Responsibilities:

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner

• Manage and maintain lead activity within the CRM, ensuring accurate tracking and follow-up

• Coordinate with the sales team to support customer satisfaction and sales success

• Assist with vehicle information, pricing, availability, and initial financing options

• Handle appointment setting and follow up with unscheduled leads and missed opportunities

• Participate in process development, best practices, and team collaboration sessions

• Maintain a minimum of 100 outbound calls per day

• Support in documenting and preparing sales-related paperwork when necessary

Qualifications:

• Minimum 1 year of automotive BDC or call center experience is required

• Demonstrated ability to handle high-volume communication and follow-up

• Strong communication, organizational, and multitasking skills

• Prior experience in customer service, appointment setting, or lead management

• Tech-savvy and comfortable using CRM tools and dealership software

• Energetic, team-oriented, and goal-driven with a professional demeanor

• Willingness to undergo a pre-employment background check and drug screening

What We Offer:

• $20/hour starting pay

• Bonus per verified showroom appointment

• Weekly pay schedule

• Paid training and structured advancement opportunities

• In-office role (no sales floor pressure)

• High-energy and supportive team environment

• Exposure to the latest Chevrolet vehicles and digital retail tools

Benefits:

• Health, dental, and vision insurance

• 401(k) 

• Paid vacation and holidays

About the Company:
Advantage Auto Group is a reputable and growing automotive company based in Naperville, IL. We are committed to providing excellent customer service, innovative technology, and a rewarding workplace. Join our team of experienced professionals and take your career to the next level in a fast-paced, forward-thinking environment.

Equal Opportunity Employer
The Chicago Car Buying Center and Advantage Auto Group are proud to be Equal Opportunity Employers. We value diversity and do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, or veteran status.