Ford Parts Counterperson

Parts Counterperson – Family-Owned Dealership | Acton, MA

Acton Ford is looking for an experienced, energetic Parts Counterperson to join our busy and growing parts department.
We’ve proudly served our community for over 30 years, earning a loyal customer base and a reputation for doing things the right way — no corporate runaround, just honest work and respect for our employees and customers alike.

If you’re a seasoned professional who’s ready to leave behind big-dealer politics and put your experience to work in an environment where you’re valued, supported, and respected, we’d love to meet you.

What We Offer

• Competitive hourly pay with overtime and monthly sales bonuses

• No evening hours, rotating Saturdays, and never on Sundays

• Comprehensive medical, dental, and vision coverage

• Basic life insurance and 401(k) with company participation

• Paid vacation and sick time

• Employee discounts on parts and service

What You’ll Do

• Assist retail, wholesale, and internal customers with parts sales and inquiries

• Utilize electronic parts catalogs and manufacturer systems to identify and source correct parts

• Work with the Parts Manager to locate and order parts not currently in stock

• Process special orders and track delivery timelines

• Keep customers informed on order status and notify them when parts arrive

• Maintain accurate invoices and paperwork for all transactions

• Support fellow counter and stock staff as needed

• Communicate clearly and professionally with both staff and customers

• Follow all company safety and compliance policies

What We’re Looking For

• High school diploma or equivalent required

• Automotive parts experience strongly preferred

• Strong computer proficiency and comfort with electronic cataloging systems (CDK or similar platforms a plus)

• Knowledge of vehicle systems and components to accurately identify and match parts

• Friendly, customer-focused personality with excellent communication skills

• Ability to stay organized in a fast-paced environment

• Professional appearance and solid work ethic

• Valid driver’s license and good driving record

• Ability to lift up to 50 lbs. to shoulder height

Join a dealership that’s built its success on people, not pressure.
If you take pride in your work and want to be part of a team that feels like family, apply today