Trainer for Jail Software

Full Time


Please read the following requirements carefully before submitting an application

Prospective candidates must be either a Citizen or Permanent Resident domiciled in USA.

365Labs builds state-of-the-art systems for Public Safety. We are looking for a Analyst/Trainer who has worked at least 2 Years with a Jail software  to join our Professional Services team. The Analyst will work closely with Jail staff to identify goals, analyze processes, develop best practices and determine how to best apply 365 software and processes to solve Jail's challenges.

An ideal candidate would be someone who is a quick learner and has have been the lead in implementing a JMS type of software in a Jail.

This Job will require:

  1. Technical proficiency: The candidate should have a strong technical background in public safety software implementation and be well-versed in the latest tools and technologies used in this field.

  2. Communication skills: The candidate should have excellent communication skills, both written and verbal, to effectively train and communicate with clients and colleagues. This includes being able to explain complex technical concepts in simple, easy-to-understand terms.

  3. Analytical skills: The candidate should have strong analytical skills to be able to identify and solve problems that arise during software implementation. They should be able to break down complex problems into smaller, more manageable components and use data-driven analysis to identify potential solutions.

  4. Project management skills: The candidate should have experience in project management and be able to oversee multiple projects simultaneously, ensuring they are delivered on time and within budget. They should also be able to manage stakeholder expectations and effectively communicate project progress.

  5. Customer service orientation: The candidate should be customer-focused and committed to providing exceptional customer service. This includes being responsive to customer needs and concerns, as well as being proactive in identifying opportunities to improve the customer experience.



  • Assist in creating software implementation plans
  • Document current systems and process
  • Create custom training plans.
  • Train Jail staff in using 365 Jail software.
  • Coordinate software implementations and custom software enhancements
  • Support clients by building reports and customizations
  • Assist Project Manager with meetings
  • Help develop great business relationships with the clients

Knowledge of Microsoft Office tools (especially MS Excel), Microsoft Power  BI and SQL  will be a plus

References will be required from the shortlisted candidates.



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