Human Resources Specialist - Bilingual

Employer Flexible is a Professional Employer Organization (PEO), offering a full line of innovative business services and solutions, enabling our clients to maximize productivity and profitability. Our foremost priority is streamlining our client's infrastructure by providing the fundamental foundations of resources and support services necessary to develop and expand with unwavering confidence.

Human Resources Specialist will support clients and work site employees in their assigned Market / Region. HR & Benefit related administrative functions to ensure timely and accurate processing, remain compliant with all government agencies, while maintaining high customer satisfaction. Providing exceptional service to all PEO clients, work site employees, and internal employees is a guiding principle of Employer Flexible.

Duties and Responsibilities

• Knowledge of HR and Benefit Processes to assist, troubleshoot and/or administer: 
  • FMLA/LOA Process, Unemployment Claims, FLSA Compliance
  • Benefit Administration - Claims Management, Issue Resolution, Qualifying Life Events, Compliance Support, Open Enrollment Support, Assist Employees with benefit enrollment, enroll and/or terminate insurance coverages with various carriers.
  • HR Processing - Processing of New Hires, Pre-Employment Screening. Provide temporary benefit ID cards and eligibility information.
• Respond to unemployment claims, collect fact finding documentation and participate in virtual unemployment hearings.
• Assist and troubleshoot HRIS functions for clients and work site employees, including onboarding, logging into HRIS, benefits, time off requests, clocking time, paid time off accruals, and personnel status changes.
• Maintain HRIS framework for client companies and offer tech-based solutions to improve efficiency in managing their workforce.
• Train clients and work site employees on HRIS functionality
• Collaborate with team on process automation and enhancements of HRIS, including innovative suggestions, prioritization, and user acceptance testing.
• Maintain confidentiality and discretion when handling a large volume of sensitive data.
• Build strong professional relationships with assigned client base in alignment with Employer Flexible core values.
• Document client and work site employee interactions in company CRM.

Required Experience

• A minimum of 1 year of HR Generalist / Specialist experience or commensurate experience.
• Demonstrated knowledge and experience in Human Resources best practices with knowledge and understanding of federal, state, and local employment laws and regulations.
• Ability to prioritize with a strong sense of urgency or delegate when appropriate.
• Strong analytical, problem solving, and people skills.
• Ability to communicate effectively and professionally using a variety of tech-based mediums.
• Self-motivated to continually adapt and learn.
• Must be bilingual in both English and Spanish

Desired Requirements

• Bachelor’s degree with Human Resources emphasis.
• PEO experience preferred.
• PHR or SHRM-CP Certification preferred, but not required